Solutions

Managed Service Programs

We know every company is different. That is why we tailor our managed service program to meet your specific needs–and provide value. Our program includes procurement service, customer service, accounting, and web-based reporting. We will effectively manage all the services related to your company’s waste stream, and allow you to focus on your core business.

Procurement Services
We are focused on your bottom line, and we are continuously searching for ways we can generate substantial cost savings. When we are leading your procurement efforts, we utilize our strong vendor relationships to leverage purchasing power, secure the best opportunities possible, and provide the widest range of cost effective services. Our developed network offers a number of advantages.
  • Solicit bids on your behalf from 3,500 pre-qualified vendors
  • Add your facilities to our 4,000+ service locations for strong purchasing power
  • Coordinate service changes with the vendors and your facilities for seamless transitions

Customer Service
Our representatives see your problems as their problems, and that is reflected when they respond quickly to your needs–around the clock. We closely monitor your requests so we can make sure we exceeded your expectations. These are just a few of the reasons why our customer service is second to none.
  • Knowledgeable staff
  • Quick response times
  • Unique service order tracking
  • U.S.-based customer call center

Accounting
To us, the most important aspect of our accounting services is accuracy. That is why our team has developed a process that is methodical and transparent. We track each work order individually, assuring you will never pay for services you have not received. We also audit all vendor invoices; ensuring rates, service levels and tonnage are correct. These audited invoices are then consolidated and provided in your customized EDI file. Our detailed process is just another way we set ourselves apart from the crowd.
  • Individual work order tracking
  • Invoice Auditing
  • Invoice and Rebate consolidation
  • Customized EDI formats

Web-Based Reporting
Waste Integration’s web based reporting program, WISCnet, interfaces with your system, and provides you with the real-time data and trending information you need to effectively monitor your performance and goals. WISCnet’s internet connection is secure. Sensitive information such as financial summaries, electronic billing, and service inquiries are protected. Because WISCnet was designed with you in mind, our program’s capacities are comprehensive.
  • Proprietary web-based reporting
  • Customized Reports
  • Real time data
  • Performance based metrics
  • Financial, Operational, Management and Sustainability Reports